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FAQ: WHO WE ARE, WHAT WE ARE & WHERE WE'RE GOING

FREQUENTLY ASKED QUESTIONS

1. DO YOU OFFER REFUNDS?

NO

Please be sure before you book.

Book a trial class before committing to the month.

2. HOW DO I CANCEL MY BOOKING?

Send an email to cancel anytime before the end of the month

3. DO YOU OFFER A TRIAL CLASS?

YES.

We offer a paid for trial session.

Book your trial class here https://ladybirdgymnastics.class4kids.co.uk

4 WHAT SHOULD THEY WEAR?

Leotard with shorts or leggings.

After the first session or trial class ALL gymnast must wear a leotard.

5. DO I HAVE TO PAY THE MEMBERSHIP/INSURANCE?

YES.

After your initial trial session, if you wish to attend further sessions. The membership/insurance fee must be paid.

6. WHAT IS THE MEMBERSHIP/INSURANCE FOR?

Ladybird School of Gymnastics administration fees and injury insurance.

7. THE CLASS IS FULLY BOOKED WHAT DO I DO

Join as many waiting lists as possible and lookout for an email for when a space becomes available.

8. MY CHILD IS A BEGINNER, WHAT CLASS SHOULD I CHOOSE?

All class are suitable for beginners. Please pick the age appropriate session.

At Ladybird School of gymnastics we work to each childs level of competence.

9. WHAT IS THE DIFFERENCE BETWEEN CLASSES?

The classes are divided into three classes

Parent & toddler 2 to 4 years

School age 4 to 8 years - must be reception age

School age 6 years and up

10. MY CHILD IS 4 YEARS OLD WHAT CLASS IS BEST FOR THEM?

If your child is NOT school reception age – the Parent and toddler class 2 to 4

If your child is school reception age – the school age 4 to 8 Years

11. WHAT AGE CAN MY CHILD START?

From age 2 years join the Parent & Toddler session.

12. MY CHILD IS RECEPTION SCHOOL AGE WHICH CLASS SHOULD I CHOOSE?

Join the school age 4 to 8 year old session

13. HOW DO I CHANGE MY CARD DETAILS?

Inform us of your wish to do so in person or via email and a “change card email will be sent to you.

14. MY CARD PAYMENT FAILED, WHAT SHOULD I DO?

Follow the link in the email notifying you to update your card details.

Further attempts to take payment will be made on the 4th and 9th of the month.

15. IT IS MY CHILD FIRST TIME CAN I STAY AND WATCH?

NO

Not inside the hall but you are able to look through the sports hall door window.

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